Global Service Technician, KitchenAid Operations of Whirlpool Corporation, Consumer Markets & Products/Packaged Goods
What do you enjoy most about working in manufacturing? I am the Global Service Technician so I travel all over the world to our different Whirlpool/KitchenAid locations to train our Repair Service Centers on how to work on KitchenAid products. When I am not traveling, I am making repair manuals for our products, working with our Service Centers in the U.S. and working on new product launches.
What attracted you to a career in manufacturing? I am a very hands-on person, and my current job requires me to know how to tear down and repair all KitchenAid Small Appliances. Knowing how almost all of our products work inside and out is one of the best parts of my job.
What advice would you give to someone who is thinking about creating their future in manufacturing? Well, when I first started with KitchenAid it was for the money. When I moved back from West Lafayette, where I worked for only $8 an hour plus commission, and then I found out KitchenAid paid more and provided benefits it was a no brainer. But now, for me, the best part is working for a company that is known worldwide. KitchenAid products are top-of-the-line kitchen appliances that are known by anyone who has ever been in a kitchen.
My goal when I first started with KitchenAid was to learn as much as possible and to advance in the company. Knowledge is key. The more you know about something, the more valuable you become. Be willing to learn new things, be willing to put in the time and work hard for what you want!