MTR Associate

Porter Pipe & Supply Co.

Addison, IL

Position Summary:

The primary function of the MTR Associate will be to handle all operational processes from start to finish for orders that don’t fall within our everyday order protocol. This includes picking material, picking pipe, checking, and processing MTRs as needed. Individuals will be cross-trained to perform all these functions. The MTR Associate provides excellent customer service to internal and external customers and demonstrates strict confidentiality with all team members while serving as an ambassador of our culture.

Essential Functions:
  • Gather material fittings using a forklift, stand-up order picker, and cart.
  • Pick pipe using an overhead crane.
  • Double-check order material and quantities as needed.
  • Packing or labeling material safely and according to customer requests.
  • Process MTRs for pipe/fittings that require them.
  • Follows established departmental policies, procedures, and objectives, as well as continuous quality improvement objectives.
  • Adheres to all Company safety rules, standards, and guidelines.
  • Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:
  • Completion of all onboarding ASA product knowledge courses.
  • Complete understanding of the picking, checking, packing, and MTR processes.
  • Must be able to safely operate the overhead crane.
  • Requires the safe operation of sit-down/ stand-up forklifts.
  • Strong interpersonal skills for effective communication with office and operations staff.
  • Requires intermediate computer skills (web search, Microsoft Office, Xerox).
  • Excellent organizational skills and attention to detail.
  • Must possess strong mathematical aptitude.
  • Ability to prioritize tasks and manage time efficiently.
  • Proficient in English for business communication.
  • At least 1 year of experience in distribution order fulfillment.

Required Experience and Education:
  • Experience in at least two of the following areas: MTR’s, pipe picking, material picking, checking, etc.
  • High school diploma or GED.


Physical Demands:
  • Must be able to lift, carry, push, and/or pull 50 lbs.
  • Requires visual, hearing, and speech acuity.
  • Requires the ability to stand and walk long distances for extended periods of time.
  • Exposure to extreme temperatures and elements, noise, and fumes.