People Experience Partner


Chicago, IL

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Our People Experience Partner (PXP) is an experienced HR professional who will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will work closely with business leadership and our Talent Centers of Excellence to enhance the employee experience and help our talent to do their best work.

PXPs will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing Work Dynamics talent to do their best work. This role sits on a client site.

Functional Knowledge

  • Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy

  • Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions

  • Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.

  • Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging

  • Lead or participate in just-in-time projects impacting business results

  • Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team

  • Provide consultation to business stakeholders through coaching, training and advisory support

  • Support assigned employee group in transition, expansion and stabilization of new business with great consideration given to employee experience

  • Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”

  • Execute on HR tasks by driving efficiencies in the employee life cycle – using touchpoints and hand offs to other People Solutions and Experience stakeholders

Qualifications and Experience:

  • Human Resources experience of 5+ years

  • Experience with Employee Relations (investigations, claims, performance management, etc.)

  • Bachelor's degree or equivalent experience (e.g., BS in human resources, business administration or vocational apprenticeship in a related discipline)

  • Experience working in a remote, matrixed, and geographically distributed organization.

  • Skilled team player who can communicate their thoughts clearly and effectively

  • Willingness and ability to be onsite at client location(s) 1-3 days per week

Skills & Competencies:


  • Drive the growth of the workforce on the ground, serving as a local HR professional

  • Skilled facilitator, who can lead local and regional employee events, programs, etc.

  • Strong team management skills with the ability to effectively manage priorities

Problem Solving

  • Ability to adjust styles of communicating to varying situations to ensure an inclusive environment

  • A passion to work with people across a variety of backgrounds teaching and learning from people across the organization

  • Excellent organizational skills with a starter finisher mentality with acute attention to detail

Interpersonal Skills

  • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders

  • Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers

  • An appetite for exceeding expectations and creating wow within the business


Hybrid with the ability to be in the office 3x a week

Chicago, IL or Dallas, TX


On-site –Chicago, IL, Dallas, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.