Process Improvement Manager


Grand Prairie, TX

With minimal guidance from a manager, the Process Improvement Manager directs efforts to lead Process Improvement and Change Management for the Grand Prairie, TX facility.
This position will be required to be on site 5 days per week in Grand Prairie, TX.

Primary Accountabilities:

  • Lead site wide internal training and mentorship of our Lean Six Sigma program in Grand Prairie, TX.

  • Be the resident expert of all fundamentals of Lean and Six Sigma, as a trusted resource within the organization.

  • Train associates in Lean Six Sigma at an introductory level.

  • Mentor trained associates through improvement projects.

  • Measure and track outcomes of all improvement projects.

  • Directly lead and manage the highest priority process improvement projects needed in the organization.

  • Operate with independence and objectivity while leading efforts to develop and implement process improvements, change management and standardization of business processes.

  • Design and administer programs, policies, and procedures according to company and client specifications to ensure objectives are achieved.

  • Develop and maintain tools, metrics, and reporting to monitor compliance, success and sustainability of new or enhanced business processes and standards.

  • Support operations and cross-functional teams in developing procedures, training programs and metrics to support business and system changes.

Required Qualifications:

  • Bachelor’s Degree, MBA preferred

  • 8-10 years of related work experience in business, logistics, engineering or related field with a minimum of 2 years executing Lean Six Sigma projects; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position

  • Lean Six Sigma Black Belt or Master Black Belt certified required

  • Project Management Professional (PMP) certification, a plus

  • Excellent written and verbal communication skills with the ability to communicate with confidence, clarity, and focus; able to convey concepts and considerations to non-technical and technical experts alike

  • Leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority

  • Advanced knowledge of Word, Excel and Google Suite. Experience with SQL is highly preferred.

  • Industry experience within financial services, logistics, CPG manufacturer or Retailer, a plus

  • Expected Travel of 10-20%

Individual Competencies:

  • Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.

  • Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.

  • Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

  • Establish Focus: The ability to develop and communicate goals in support of the business' mission.

  • Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth.

  • Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.​

  • Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.

  • Business Acumen: Understands and is aware of how to think about and successfully make the right business decisions through the utilization of industry-specific knowledge and skills and strategic thinking tools and skills.

  • Vision & Strategy: Takes a long-term view and builds a shared vision with others while positioning the organization for future success by identifying new opportunities, formulating objectives and priorities, and implementing plans consistent with the long-term interest of the organization in a global environment.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:

  • Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

  • Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.

  • Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.

  • Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Occasionally: Job requires this activity up to 33% of the time

Frequently: Job requires this activity between 33% - 66% of the time

Regularly: Job requires this activity more than 66% of the time

As an Inmar Associate, you:

  • Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.

  • Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.

  • Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.

  • Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.

  • Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

  • Support a safe work environment by following safety rules and regulations and reporting all safety hazards.


We are an Equal Opportunity Employer, including disability/vets.