Regional Sales Manager

ARC Document Solutions, LLC

Farmington Hills, MI

JOB DESCRIPTION: Regional Sales Manager, ARC Facilities

Selling award-winning ARC Facilities

"Best Facility Software” 2021, 2020, 2019 & 2018, Facility Executive Magazine

“Top 10 Healthcare Compliance Solution Provider” 2018, Healthcare Tech Outlook

“Campus Safety Best Product Winner” 2021, 2019, Campus Safety Magazine

ARC Facilities is transforming access to facilities information with a mobile-first platform for on-the-go facilities teams. Access and share critical building information including as-builts, closeouts, emergency information, O&Ms, and compliance information via an easy-to-use app. Facilities teams are able to eliminate hours of electronic file searches and trips to and from the plan room digging through paper. The ARC Facilities solution enables them to simply tap a mobile device to quickly locate shut-off valves and fire alarms, conduct remote troubleshooting, and prevent minor accidents from becoming catastrophes. With instant access to building information, facilities teams can cover more ground, be more responsive and more efficient. ARC Facilities is a division of ARC Document Solutions.

We are looking for top performing hunters ready to advance their career, disrupt an industry and achieve tremendous success in an entrepreneurial, fast-growing enterprise app business targeting the under-served facilities and maintenance industry. Regional Sales Managers (RSMs) are the lifeblood of our organization. RSMs are individual contributor salespeople who leverage a combination of inside and field sales techniques to win new customers. RSMs are expected to lead and manage their sales process with a focus on speed to revenue, proactively finding ways to push deals down the sales funnel and win new customer deals. Once a new customer is won, the RSM will grow our relationship with large expansion sales. RSMs are hunters/closers who can easily articulate our value proposition, while understanding the problems we solve for our customers. RSMs report to the Head of Sales.

Job Duties of the Regional Sales Manager:
  • Win new customers and achieve or exceed quota
  • Qualify ideal customer profile as sales opportunities, based on the ARC Facilities buyer persona and company fit criteria
  • Use your hunting/closing skill set to identify net new business, while closely maintaining relationships with your current customers to increase likelihood of renewals, upsells and retention
  • Identify and evaluate target accounts on a consistent basis, working with Marketing and other groups to secure meetings and generate sizeable opportunities
  • Always be performing with high activity levels, aiming to meet or exceed your goals with successful conversion and win rates
  • Collaborate with Sales Leadership, Sales Development Team, Marketing, and Customer Success as needed to advance and win deals
  • Effectively use CRM (HubSpot) to ensure you are properly recording activity on prospect and account records, while utilizing CRM functionality to move your deals along and achieve consistent communications with your contacts
  • Be entrepreneurial. Identify new ways to succeed and drive growth
  • Identify development potential in accounts by studying current business metrics; interviewing key customer contacts, identifying and presenting additional new business opportunities
  • Initiate and follow sales process by understanding client’s business drivers, building relationships; qualifying potential; presenting and closing business. Able to close business by overcoming objections
This is what we are looking for:
The ideal candidate will have a proven track record as a top-performing inside sales and sales development rep, with successful experience hunting & closing. Candidates must understand how to sell mobile apps as solutions.
Company Expectations:
  • You will work hard and work smart to achieve your goals
  • You will proactively seek the help/advice of your management team, and bring challenges and roadblocks to our attention promptly
  • You will be open, honest, and direct in your communications
  • You will be an excellent member of our team, collaborating with all and helping others
  • Comfortable in remote sales setting and the use of teleconferencing tools such as Zoom for meetings both internally and with prospects
  • Ability and willingness to travel as appropriate for your territory
Preferred Qualifications:
  • 3+ years of enterprise level SaaS sales experience, ideally within cloud-based technology
  • Ability to manage and close large accounts with longer sales cycles
  • Comfortable developing and making presentations at all levels of the organization
  • Familiarity with HubSpot, Salesforce, or other CRM software
  • Experience using Microsoft Word, Excel, PowerPoint, Outlook
  • College degree in technology or business field is highly recommended

About ARC Document Solutions (NYSE: ARC)

ARC Document Solutions, Inc. provides technology and services focused on document and information management. Our solutions reduce costs and increase efficiency in our customers’ offices, in their archives, and for their projects. The Company provides onsite managed print services (MPS), archiving and information management (AIM), construction document and information management (CDIM), as well cloud-based applications to support these services. We operate more than 160 service centers in North America, China, U.K., and India. ARC is headquartered in San Ramon, California, and publicly traded (NYSE: ARC). ARC’s Mission Statement is to deliver our customers’ time-critical information, whenever they want it, wherever they want it, in whatever form they want it.

For more information, please visit

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.

We are an Equal Employment Opportunity (“EEO”) Employer.

It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

To all recruitment agencies:

ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.


Job Description: ARC Facilities9/1/2021