Quality Technician – Night Shift

Diageo North America

Plainfield, IL

Job Description :


The Quality Team is responsible for supporting the Production Team in ensuring that Diageo's products are produced in compliance with TTB and Company regulations, and that these products meet the expectations of our discerning consumer base! This role as part of the Quality Team will play a key role in delivering on the quality and food safety commitments of the organization in ensuring that Diageo's high standards are maintained. As a secondary function, they will be expected to gain an understanding of the calibration, maintenance and basic repair of the testing equipment used for quality analysis in the laboratory and in production. They will also be expected to give their technical expertise to solve problems for the plant operations and participate in cross-functional work-teams!

This position will work closely with the other shift Quality Technician and Operations Team Members to support in the accurate analysis of our products and ingredients through the use of testing equipment. This will require them to be able to quickly analyze a problem and provide timely remedies to ensure a continuous flow of production. The ability to balance and prioritize their workload is critical to being successful in this role.

Purpose of Role:

As a member of the plant quality team, the Quality Technician is responsible for ensuring that production maintains the established standards and quality control systems outlined by Diageo to safely produce quality cases of our various distilled products that meet Diageo's commercially accepted criteria. As a vital member of the team, this specific position will focus primarily on:

  • Providing quality leadership on the shift

  • Performing microbiological testing of water, distilled products and ingredients.

  • Performing process audits to ensure compliance to Global Risk Management and North American Standards

  • Performing inspections of raw materials to ensure conformance to product specifications

  • Performing sensory analysis of in process products, finished products and ingredients

  • Performing analytical testing on in process products, finished products and ingredients to ensure adherence to product specifications

Key Outputs:

  • Development, implementation and maintenance of an asset care program for testing equipment that covers maintenance, calibration, repair and replacement.

  • Document procedures to ensure consistency in the use and operation of test equipment

  • Define the requirements and train Quality Technicians to perform basic troubleshooting of equipment.

  • Perform microbiological testing and analysis in accordance with Company defined protocols

  • Provide Quality Technician coverage as required

  • Deliver on Quality objectives as assigned

Qualifications and Experience Required:

  • Degree/Diploma in Science or Engineering preferred or 3-5 years of analytical experience in a laboratory or in a plant environment

  • Ability to analyze issues and provide logical resolutions

  • Strong communication and writing skills

  • Strong organization skills

  • Ability to multi-task

  • Familiarity with HPLC, spectrophotometer, alcolyzer and other equipment used in analysis of distilled products and ingredients is a plus

  • Familiarity with microbiological test methodology is a plus.

Worker Type :


Primary Location:

Plainfield Plant

Additional Locations :

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At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others. (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.) The salary range displayed is the salary range for the role’s primary location.