Forklift Field Service Technician / Mechanic


Chicago, IL

Forklift Field Service Technician / Mechanic - North Chicago Territory


Why Choose Associated?

What We Offer:

  • Optional 4 day work week with 10 hour shift or 5 day work week 8 hour shift
  • PAID TRAVEL TIME after 1st 30 minutes per day
  • Paid TIME OFF, vacation, holidays and sick/personal days
  • Company provided HAND TOOLS
  • Well-maintained COMPANY SERVICE VAN with company-paid gas card
  • Comprehensive BENEFITS package effective within 30 DAYS from date of hire; medical, dental, vision, 401(k), FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing and more
  • Referral bonus program up to $2,500
  • Retirement Plan/401(k) - 100% company MATCH up to 5% employee contribution

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The Field Service Technician will troubleshoot electro-mechanical problems, complete installations, and perform unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need.

Essential Duties and Responsibilities:

  • Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation.
  • Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service.
  • Observes, analyzes, and determines corrective course of action for service and repair of customer equipment.
  • Performs necessary repairs to correct analyzed situations in a professional and productive manner.
  • Performs scheduled maintenance on equipment for contracted customers according to Company policies and procedures.
  • Maintains service van to ensure that it is clean, organized and hazard free inside and out.

Required Knowledge, Skills, and Abilities:

  • Knowledge of reading schematics, maps, blueprints, and manuals.
  • Knowledge of mechanical, electrical, hydraulic, and material handling equipment.
  • Skilled in providing excellent customer relations by exchanging information with courtesy and consideration.
  • Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes and personal hand tools. Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.

Education and Experience:

  • A minimum of a high school diploma/GED and/or one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education.
  • Excellent people skills and verbal communication is necessary.
  • Must possess a valid driver's license and maintain a good driving record.

EOE: minority/female/disability/veteran