Global Key Account Manager

Dematic Corp.

Grand Rapids, MI


Dematic Corp. has an immediate need for an Account Manager to support the Global Key Account organization. The successful candidate must display strong customer focus and business acumen to support Global Specialty Fulfillment for key accounts and opportunities across North America.

The Account Manager is the face of Dematic with the customer. The Account Manager presents Dematic in a positive light by communicating the solutions that Dematic brings to the marketplace. This role gathers initial customer needs and collaborates with Dematic engineering and solution development teams to provide the best solution to the customer.
What we offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status, genetics, protected veteran status,
sexual orientation, gender identity or expression, or any other characteristic protected by
federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation,
and training.

The base pay range for this role is estimated to be $X-Y at the time of posting. Final
compensation will be determined by various factors such as work location, education,
experience, knowledge, and skills.

Tasks and Qualifications:

This is what you will do in this role:

  • Develops and implements plans for Key Account Field of Play.
  • Drives revenue retention/growth, account profitability, and customer satisfaction/loyalty.
  • Pursues long-term account strategy that maximizes profits.
  • Develops a complete understanding of the customers' organizational structure and key buying influences of Key Account Field of Play.
  • Performs customer presentations articulating the value proposition of product/solution/service offerings.
  • Provides management with suggestions for improving volume, market share and price levels.
  • Develops forecasts, budgets and operating plans for Key Account Field of Play.

What we are looking for:

  • BS/BA in related discipline or advanced degree. Certification may be required in some areas.
  • 5+ years of successful experience in complex solution sales or in a related field, with 5+ years of logistics and automation experience.
  • Successful demonstration of the key responsibilities as presented above.
  • High degree of proficiency in MS Office Suite (Excel, Word, PowerPoint).
  • Excellent verbal and written communication skills.
  • Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
  • Domestic travel up to 30%.
  • Proficiency in Salesforce preferred.
  • Training in strategic selling methodology (Miller Heiman) preferred.
  • Models our Values of Integrity, Collaboration, Courage, and Excellence.

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