Operations Downline Operator I – Day Shift


Midlothian, TX

SunOpta Overview:

SunOpta (Nasdaq:STKL) (TSX:SOY) is an innovative and sustainable manufacturer fueling the future of food. With roots tracing back over 50 years, SunOpta drives growth for today’s leading brands by serving as a trusted innovation partner and value-added manufacturer, crafting organic, plant-based beverages, fruit snacks, nutritional beverages, broths and tea products sold through retail, club, foodservice and e-commerce channels. Alongside the company’s commitment to top brands, retailers and coffee shops, SunOpta also proudly produces its own brands, including SOWN®, Dream®, and West Life™. For more information, visit SunOpta and LinkedIn.

Job Summary:

The Downline Operator I will be required to:

  • Operate and learn the operations of the Downline Packaging equipment including Cap Applicator, Cardboard Case Packer, Accumulators, and learn basic functionality of the coders.
  • Ensure efficient operation of distribution equipment and support maintenance activities on a consistent basis.
  • Follow written and verbal instructions to ensure quality and efficiency standards are being met.
  • Assume responsibility for safety, quality and effective communication relevant to shift and plant performance.
  • Fills in for vacations and or covers if other employees are absent.

Essential Functions of the Job:

  • Complies with Good manufacturing practices.
  • Monitors and fixes faults as well as clearing any material jams in equipment.
  • Conducts required quality checks to assure standards are met.
  • Maintain clean and organized area.
  • Maintains communications within production team ensuring smooth shift transitions, etc.
  • Troubleshoot and resolve basic to moderate operating difficulties involving area equipment.
  • Assist with maintenance techs on routine maintenance and troubleshooting.
  • Support mechanics in appropriate maintenance activities.
  • Monitor WIP material and supplies to ensure efficient production.
  • Basic understanding of Oracle systems accurately scanning material being consumed.
  • Relieve other production team members for breaks and absences as required.
  • Accurately prepares and maintains all area codes and paperwork.
  • Set up oncoming shifts for success leaving area clean, organized, and stocked.
  • Wear PPE (Personal Protective Equipment) when required.
  • All other duties, as assigned.

Key Accountabilities:


    • Adheres to all plant safety rules.
    • Reports all near misses and accidents to the production supervisor and or HR representative.
    • Serves an active role the plant safety programs, by participating in monthly safety inspections and reporting any potential safety hazards to the safety committee or Management.


    • Adheres to all Quality Assurance System guidelines.
    • Follows SOP’s and SSOP’s (standard operating procedures and sanitation standard operating procedures) when making processing adjustments, to ensure the manufacturing of high-quality liquid-based products.
    • Responsible for compliance with GMP’s, HACCP and SQF programs.
    • Identifies all critical control points (CCP) understanding their functions it relates to the process.


    • When maintenance is occurring in your work area, it is the expectation to assist the Maintenance Technicians in any capacity needed to expedite the repair process.


    • Maintain a clean and organized work area.
    • Assists all areas of the plant with general housekeeping.
    • Cooperates with other shifts and the management team in housekeeping endeavors.


    • As a member of the Production team, ensures effective shift communication and teamwork with other operators occurs each scheduled shift.
    • Maintains effective communication with members of the support group.
    • When utilizing the handheld radios employees are expected to be professional and respectful when communicating.

Teamwork and Training:

    • Promotes and contributes to the development of a strong team.
    • Works well among co-workers as a team.
    • Assist in coaching and training employees as requested by the management team.

Personal Development:

    • Continuously improve your knowledge of the Aseptic Filling process.
    • Become familiar with SunOpta 360.
    • Completes and adheres to the Annual Alchemy Schedule.

Supervisory Responsibilities:

  • None.

Minimum Qualifications:

  • High School diploma or GED.

Preferred Qualifications:

  • Working knowledge of math and computers.
  • Ability to work effectively in a team-based environment.
  • Ability to set priorities in order to meet deadlines.
  • Ability to work under pressure.
  • Ability to work with limited supervision.

Knowledge and Skills:

  • Must be able to troubleshoot and resolve moderate to complex issues.
  • Must have accurate and detailed record keeping and legible handwriting.
  • Understands procedures for all allergens and how to prevent cross contamination.
  • Must adhere to all GMP's and Safety Procedures established by Management.
  • Must be able to stand (12) hours for long periods of time and lift a minimum up to 50lbs frequently.
  • Must be able to move rolling tubs occasionally in excess of 100lb and push/pull pallet jacks with heavy loads.
  • Work (12) hours as required as well as any overtime that may be scheduled when additional coverage is needed, maintaining a good attendance record.
  • Must have good personal hygiene.
  • Performs the Quality Assurance checks on cartons and cases verifying the package integrity.
  • Good communication and interpersonal skills lending to a team environment.

Additional Considerations:

  • Location: This position will be at the SunOpta Plant in Midlothian, TX.
  • Shift: This position will be on a 2-2-3 pattern,
  • Day Shift: 6 am to 6:30 pm.
  • Night Shift: 6 pm to 6:30 am.
  • Work Environment: This position will be in a plant/manufacturing environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.