Senior Community Support Professional

J. M. Murray

Cortland, NY

Senior Community Support Professional Community - Prevocational Cortland, NY 

Job Title


Reports to

Supervisor- Community Services

Direct Reports




DSP Status: YES

Full time

To explore the full range of benefits please visit our website 

$17.19-$20.71/hour - Placement in the range will be determined based on experience and other factors allowed by law

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.


This full-time position provides services to individuals who receive prevocational services and/or community habilitation services to individuals through the implementation of service and support plans. Sr. Community Support Professionals may be assigned to work with any individual served in these service areas.


Company Standards

  • Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served.  This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual’s homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations.
  • Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management.
  • Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.



  1. Provides community services, which include site-based and community based prevocational services, community habilitation services or both, to assigned individuals. Duties include services related to their work at community-based employers, including JM Murray, support with work assessments and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans.
  2. Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor. 
  3. Provides services to individuals served in site-based prevocational services at JM Murray Rt 13 location, through assistance to improve their work skills and performance, enhancing their readiness for competitive employment. Maintains knowledge and training if assigned to this task as a functional back to another assigned Sr. CSP.
  4. Works directly with Operations Team Leaders and Supervisory Staff to ensure individuals are receiving the appropriate support to enhance their work skills and behaviors. 
  5. Consistently coordinates and leads group activities. Duties include preparation for the group, ensuring there are supplies available for the activities, creating a group schedule, and communicating details of the group with other staff. Maintains knowledge and training if assigned to this task as a functional back to another assigned Sr. CSP.
  6. May assist the supervisor with providing shadowing experiences for new employees, showing new staff how to do various tasks such as signing out vehicles, signing out gas cards, etc.
  7. May be requested to attend specific life plan meetings and provides updates on activities individuals have been doing and feedback on their progress towards their goals.
  8. Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served.
  9. Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris.
  10. Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a computer, laptop, and/or a tablet. Ensures that group activities are documented correctly so that billing for those services is accurate.
  11. Attends all required training and meetings, and maintains certifications and updates to training, as assigned.   
  12. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
  13. When assigned to the Rt 13 Operations location, and when not directly engaged in providing services or completing documentation, may also assist operations with general operations tasks in the areas where individuals served are working. 
  14. Performs additional duties and responsibilities, as assigned.




Community services staff  

JM Murray Services, Operations and Administrative staff




Care Coordinators and other community providers




High school diploma or GED required

One year of experience working with individuals with developmental disabilities preferred



Ability to work both independently or as part of a team

Sound decision-making skills and judgment; ability to perform job tasks as required with minimal 


Good verbal communication skills and ability to adapt communication style to meet the needs of 

          individuals served

Good written communication skills and efficient use of technology

Compassionate and caring

Ability to lift, push, pull and move at least 50 lbs.



Requires a valid NYS Driver’s License that meets Company standards; requires proof of NYS 

   minimum insurance coverage.

Requires clearance through a Background Check process that will include, but is not limited to, 

   clearance through the NYS Justice Center, the Office of People with Development Disabilities 

   (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor




Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.



Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner.  In some cases accommodations may be made in accordance with JM Murray policy and with our mission.


0-24 %

25 -49 %

50 -74 %

75 –100 %

Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.






Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.






External Conditions: Must be able to work in a position requiring exposure to the weather conditions.






Lifting:         Must be able to lift unaided, at least 10lbs





Must be able to lift unaided, from 11-30lbs





Must be able to lift unaided, from 31-70lbs





  Must be able to lift unaided, from 71-100lbs





                   Must be able to lift unaided, over 100lbs





Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.








I have reviewed this job description and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this job description prior to signing this document.






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SIGNATURE                                                                                                DATE




I have reviewed this job description and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the job description. I have discussed any questions I may have about this job description prior to signing this document.






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SIGNATURE                                                                                                DATE

Sr. Community Support Professional                      V2024.07.09