AFCAP V: Customer Service Specialist (Contingent Hire)

KBR, Inc.

Houston, TX


AFCAP V: Customer Service Specialist (Contingent Hire)

KBR delivers innovative solutions to a wide variety of Government and commercial customers worldwide. We are guided by our vision and values to bring together the best and brightest to deliver technology and solutions that help our customers accomplish their most critical missions and objectives. In doing so, we strive to create a better, safer, and more sustainable world. At their core, our values, We Value Our People, We Deliver, We are People of Integrity, and We Empower, are focused on people—our customers, stakeholders, communities and amazing employees—and our commitment to delivering unrivaled solutions and expertise.

Please note: This position is located in the Middle East and is contingent upon award.

Customer Service Specialist shall perform customer support services to include identifying facility needs, categorizing work, and reviewing work tasks. Provide polite, cheerful, and prompt customer support. All personnel must present a professional and courteous image at all times. The CSS is responsible for all work requests from completion to closeout and shall maintain and update collected data in CE NexGen IT (Tririga) and BUILDER SMS. Follow up with customers and FMs to ensure facility problems are completed to the customer's satisfaction. The CSS shall have a minimum of five (5) years of experience with managing inventory control procedures, business operations, logistics, finance, or mathematics, extensive Microsoft Office experience, and superior organizational and communication skills. Must be a US National with a secret clearance.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.