Application Specialist

Del Medical, Inc.

Bloomingdale, IL


  • Provide on-site and remote customer application training on the use of equipment and software they purchase
  • Plan and provide product demonstrations to potential customers to assist the sales team in closing sales opportunities  
  • Attend customer sales presentations to present clinical advantages of the product and to answer clinical/technical questions 
  • Provide documentation of training to salespeople and end users
  • Work closely with sales and service team before and after sales opportunities



  • Coordinate with sales team and service coordinator to determine dates that customer training will be provided. 
  • Contact customers and provide information on the requirements and specifics necessary to make the training as effective as possible.
  • Provide necessary on-site training for agreed upon dates.
  • Provide follow up by phone to answer any questions or needs after training
  • Keep accurate documentation of who was trained for each training provided.
  • Provide feedback to sales and to service on any issues that need addressed during and/or after the training occurred to insure good customer service.        
  • Provide troubleshooting and solve customer clinical applications problems.
  • Attend necessary training classes to become proficient and qualified/certified to provide training.   
  • Assist the sales team when clinical applications knowledge and experience will aid in the process of making a sale.
  • Assist with acquiring necessary sales tools, information and support from vendors that will help the sales team become more effective.
  • Assist with on-site product and software demonstrations.
  • Assist with planning and conducting sales meetings when clinical application support is requested.
  • Assist with product and software demonstrations at necessary trade shows/meetings.
  • Assist with special sales projects where needed.
  • Use product knowledge and experience to assist in developing sales, marketing and customer service strategies.
  • Other duties as requested.



  • Must hold and maintain an active ARRT credential in Radiography
  • Must have 5 years of experience as a Technologist
  • Weekly overnight travel as needed
  • 3 years Applications Specialist experience preferred