Application Support Specialist

VSE Corporation

Miramar, FL




SUMMARY: The Business Process Expert is responsible for ensuring that our ERP systems are utilized as per the aligned Business Processes accurately so resulting data allows the Business to plan/execute against. This role will also be accountable for independently performing a full range of information technology tasks and project coordination work involving infrastructure systems support, security, and application development in an IT environment.


DUTIES & RESPONSIBILITIES:


Responsibilities include, but are not limited to:



  • Ensures that all processes for the ERP system are understood and adhered to by the associates at the site.

  • Performs Inventory Management, Cycle Counts, Company Management, Contract Management, Imaging, Sales Orders, Purchase Orders, Receiving, Manufacturing Orders, Publications, Tooling, Repair Orders, Work Orders, Invoicing, Shipping Management, and Accounting

  • Works closely with cross-functional teams to support the business goals and objectives.

  • Provides software and systems communications support to staff and monitors enterprise applications and systems.

  • Provides technical support to teams within the organization, and to external partners when required.

  • Provide training as new associates are on-boarded as well as refresher training to keep associates up to date.

  • Implement any test changes that are made to the ERP system as requested.

  • Maintain SOX Reporting and actively follow-up on issues list and seek for technological solutions.

  • Maintain and resolved IT Help Desk Tickets as needed.

  • Other duties as assigned.


MINIMUM REQUIREMENTS:



  • Associate degree

  • 3+ year of relevant/technical work experience OR

  • An additional 2-year specific work experience in lieu of degree.

  • Strong understanding of ERP System and Reporting

  • Troubleshooting

  • Problem Solving

  • Training and Education of others

  • Proficient in Excel


PREFERRED REQUIREMENTS:



  • Bachelor’s degree in IT or related area

  • 5+ year of relevant/technical work experience

  • Aviation Industry experience.

  • Component Control Quantum Experience.


OTHER:



  • The selected applicant will be subject to a background check and drug testing.


VSE is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law. ID:uDnQdo