Billing Coordinator

JD Metalworks

Milwaukee, WI

Company Description:

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment.  Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.  Arbon Equipment, a Rite-Hite company, is North America's premiere distributor of dock and door equipment as well as service. To continue our growth, we have an opening for a Billing Coordinator at our brand new headquarters in Milwaukee, WI. 

Job Description:

This position is responsible for assisting with the facilitation of timely preparation of Rite-Hite and ARBON invoices and AIA Pay Applications for payment. This role performs a variety of routine and non-routine moderately complex billing functions to ensure proper preparation of accurate and timely bills to Rite-Hite and ARBON customers based on customer purchase
orders and/or contract terms. This role may also entail complex billing arrangements due to contractual or statutory requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for following standard operating procedures, preparing monthly billing and/or adjustments into the billing system.

Researching and resolving routine and non-routine billing questions and discrepancies.

Research and process any needed change orders mandatory by customer billing requirements.

Prior to distribution of invoices, this position reviews invoices for completeness and accuracy.

Perform any necessary follow up with customers or other internal/external staff to resolve identified discrepancies.

Perform web/portal invoicing procedures as necessary to accommodate customer billing requirements.

Working with all contractors and representatives.

This position audits all orders in JDE against contracts the Contract Administrator prepares.


Preparing all closeout documents.

Maintain consistent phone and email contact with contractors and outside sales representatives.

Effective reconciliation of billing errors.

Effective audits on contracts.

Provide administrative support for mail distribution.

Prepare customer statements using MS Excel.

Required Experience:

High school diploma or general education degree (GED); or one or two years related experience and/or training; or equivalent combination of education and experience. Excellent math skills are required as well as written and verbal communication skills. Some knowledge of Textura billing system and creating excel spreadsheets is highly preferred.

We Offer:

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.