Co-op, Customer Quality Engineering (Spring 2024)
Bacharach
Cranberry Twp, PA
Overview
For more than 100 years, our passionate mission of safety empowers us to protect lives.
MSA Safety is a global leader in the development of safety equipment and pioneering technology that helps protect people and facility infrastructures around the world. We are committed to providing the latest in innovative, best-in-class safety solutions that feature integrated systems capability and allow our customers to return safely to their families and friends. Every day our customers place their lives in our hands. In response, we provide them with protection they can trust. It is gratifying to lead the way as a source of inspiration. Would you like to join our team of more than 5,000 employees world-wide dedicated to this purpose? We hope so.
Responsibilities
Responsibilities:
- Work alongside the Global Quality Group Engineers to improve processes using Lean activities such as time studies, value stream mapping, and Kaizen events
- Manage multiple tasks, solve technical problems, and work efficiently in cross-functional teams
- Develop and maintain data dashboards using Microsoft Power BI
- Co-manage projects originating from supplier, customer, or product quality concerns to provide root cause and corrective actions. Responsibilities for each quality team may include the following:
Customer Quality
- Collect, analyze, and communicate product group data to drive problem solving efforts and project prioritization via technical reporting
- Support Engineering re-design efforts to enhance customer experience and decrease the cost of poor quality
- Develop process improvement tools to increase customer data reporting efficiency
Product Quality
- Support preventative quality investigations through failure mode effect analysis. (FMEA)
- Prepare historical data reports and support design assurance activities for design team as needed throughout the New Product Development (NPD) process.
- Support plant quality in developing and implementing quality systems for new products.
Supplier Quality
- Collect, analyze, and communicate product group data to drive problem solving efforts and project prioritization via technical reporting
- Support Engineering re-design efforts to enhance customer experience
- Develop process improvement tools to increase customer data reporting efficiency
Qualifications
Experience required:
- Proficient in Microsoft Word, Excel, and PowerPoint
- Knowledge of statistical tools and their application
- Project management skills
- Strong organizational skills
- Excellent written, verbal, and presentation skills
- Ability to work in a team environment
Experience preferred:
- Knowledge of Minitab
- Knowledge of Microsoft Power BI
Education required:
- Incumbent must be actively pursuing a Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering or other relevant Engineering degree, from an ABET-accredited program, and have completed at least one semester of sophomore year.