Configuration Management Specialist (Cloud) – Senior


Scott Afb, IL

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Jacobs is seeking a qualified Network Specialist to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments’ specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.


Job Description:

Under general direction, responsible for effectively tracking, logging, categorizing,

and maintaining changes made against the accepted Army baseline(s) standards. Develops, distributes, and tracks all change packages resulting from approved Configuration Control Board action. Trains personnel by conducting workshops and seminars on the proper methodology to maintain a proactive CM program. Provides daily support and direction to staff as to change status requirements, deadlines, and problems.


Responsibilities Include:


  • Create and manage DNS records in the DoD NIPRNet DNS servers as directed by the Government.
  • Manage existing routing tables, subnets/or edit existing subnets
  • Manage internal and external IP ranges (including Elastic IP (EIP) Management) if applicable. Allocate internal and external IP addresses to tenant applications as applicable.
  • Provide gateway management (CSO to CSO or CSO to DoD on premise environment).
  • Manage Security Groups, to include creation, editing and deleting).
  • Enable and manage network flow monitoring capabilities.


This position requires employee has over 10 years of experience and an MA/MS degree is desired. 

A Senior employee typically works on high-visibility or mission critical aspects of a given program and performs all functional duties independently.

A Senior employee may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.

An ideal candidate would have excellent interpersonal, research and time management skills.

This person would have grace under pressure, good judgment in sensitive situations and be able to wear multiple hats at the same time.

ITIL Foundation v3 is desired.

The position requires a minimum of a Secret Clearance.


Essential Functions

Physical Requirements
Requires sitting for extended periods of time at a desk/computer terminal (90%). There is a possibility that due to parking availability and location of work area walking moderate to long distances can sometimes be required.

Work Environment
Inside office/cubicle environment. Requires ability to interact professionally with co-workers and all levels of management (100%).

Equipment and Machines
Requires ability to operate a personal computer, a telephone, copier, and other general office equipment (100%). Ability to conduct evaluation of third and fourth generation or current state of the art computer hardware and software and its ability to support specific requirements, interfacing with other equipment and systems.

Attendance is critical. Work hours are normally 8 hours per day and 5 days per week, Monday through Friday. Being prompt is important to provide continuous and on-going service to customers. Attendance is important to maintain continuity of service. Work outside of normal duty hours may be required with as little as one hour advance notice. Overtime is infrequent, but important when required (1%).

Other Essential Functions
Must be able to communicate effectively, both verbally and in writing. Must be able to interface with individuals at all levels of the organization. Must be able to obtain unescorted access to work areas. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. The minimum of a Secret level DoD Security Clearance is required.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

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