Congress Operations Senior Specialist | GMVC

Merck Cherokee

North Wales, PA

Apply Now

Job Description

Our Medical Affairs team advances patient care by engaging in scientific exchange with external medical experts and industry professionals ensuring the scientific value of our products is realized. We engage and train internal employees to ensure that they thoroughly comprehend the science behind the medicine and review further unmet medical needs to bolster collaboration and further differentiate our portfolio.

We are seeking a Growth and Improvement minded Congress Operations Senior Specialist | GMVC that can help drive our Strategic Operating Priorities.

  • Invent | Pursue the Most Promising Internal and External Science to Address Significant Unmet Medical Needs
  • Execute | Prioritize Resources Behind Our Key Growth Drivers (Oncology, Vaccines, Select Specialty Areas, Animal Health) While Optimizing Our Base Business)
  • Adapt | Develop Our People, Culture and Business Model to Evolve with a Dynamic Landscape
  • Diverse Talent | We are committed to providing an inclusive and welcoming environment with supporting leadership behaviors because having a high-performing, engaged workforce is critical to our ability to deliver innovative solutions to patients and customers around the world
  • Values and Standards | Our Steadfast Commitment to Our Values and Standards will Continue to Guide Us as We Take on New Challenges and Will Always be Fundamental to Our Success – They are a Competitive Advantage for Us

Summary, Focus and Purpose

The Congress Operations Senior Specialist will play an integral role within the Global Medical and Value Capabilities (GMVC) Team within Global Medical and Scientific Affairs (GMSA) and is responsible for the preparation and execution of key deliverables for major medical congresses across therapeutic areas in order to ensure that priority congress objectives (pre-congress, on-site and post congress) are met. The candidate should be adept at managing competing priorities, with responsibility for handling oversight, details and follow-through for congresses attended by key scientific stakeholders from around the world and have a keen eye for detail and organization.

The Senior Specialist drives the strategic plan for executing an optimal congress experience for a variety of critical activities including: Closed Research Updates, Insight Huddles, Medical Workshops, Field Medical Congress Logistics, Research Division De-Briefs, Scientific Leader Engagement, Scientific Congress Meetings, as examples. The role requires the appropriate utilization of resources to manage and execute important tasks in partnership with key therapeutic area stakeholders (GMSA, Clinical Development, Commercial) in order to align on a one company plan for each congress. It is essential the Senior Specialist influence without direct authority and have the ability to work independently. Ensure congress financial tracking and metrics, vendor management, ensuring that the overall timelines and objectives are met by facilitating the creation, maintenance and approval of all deliverables, including up-to-date detailed project and risk plans.

Key Functions

Congress Leadership

  • Work Independently and as a Team member with Integrity | Precision | Accomplishment | Motivational Ambition | Respect | Inclusion

  • Align GCD, GMSA and HH and other partners to ensure a “one company” experience for scientific leaders at major congresses

  • Lead the execution of other deliverables at key congresses before, during and after the congress

  • Ensuring participants have appropriate background materials (data, FAQs, schedules, etc.)

  • Collaborate with internal stakeholders within Global Scientific Training (GST) to ensure training on data (ours and competitor) is available prior to and during congress in alignment Global Scientific Content (GSC)

  • Plan insight huddles in conjunction with medical affairs team for collection of key insights during the congress

  • Manage & update project plan to reflect project timelines: planning calendars, timeline for strategic planning, critical path assessment, milestone, risk assessment and project deliverables

  • Provide custom reporting and metrics as requested by stakeholders including spend tracking; prepare and review estimates and invoices as part of the budget process

  • Work closely with stakeholders to ensure program objectives are executed to realize congress objectives

  • Partner with Travel Meetings and Cards (and approved vendors) to ensure that all sourcing activities for the congress (room block management, meeting room sourcing and other related activities) are appropriately procured in alignment with GMSA needs

  • Travel to congresses in order to manage approved vendors and oversee congress activities on site

  • Maintain up-to-date knowledge of and ensure compliance with our company policies and guidelines, particularly those that relate to FDA, ACCME and other health agency regulations, as well as professional societies' rules

  • Leverage latest technology in order to improve internal and external collaboration

  • Maintain and manage our Research Division Congress Portal site, Congress Meeting Tracker, One Medical Gateway, GMSA weekly communications


  • Develop and implement congress communications plan in alignment with stakeholders

  • Maintain proactive, positive, open lines of communication to ensure understanding of expectations and leader satisfaction

  • Conduct regularly scheduled status meetings with stakeholders leading up to each congress through program execution and post-congress closeout

  • Regular communication with the project team to determine project status updates

  • Fully engage in congress kick off meetings, briefings and congress de-brief

  • Coordinate correspondence and communication including: distribution of invitations to internal congress-related meetings, monitor and maintaining attendance lists, creating and maintaining informational database for current congress programs (activity charts and status reports), maintaining and updating client (internal and external) profiles, and triaging attendees' inquiries and correspondence

Emerging Projects

  • Plan, manage and execute on novel projects (e.g., implementation of new processes, creation of useful tools) that have been identified to improve and evolve the ways in which our company executes on its congress vision

  • Develop, update and track against a project plan to ensure timely deliverable development and to minimize project risks

  • Regularly communicate status, including risks and issues, of projects to relevant internal and external stakeholders, as relevant


  • Bachelor of Arts or Science

Required Experience | Knowledge | Skills

  • Three years pharmaceutical experience in Medical/Scientific Affairs or Congress and Meeting Planning

  • Travel required: Up to 25% (International and Domestic)

  • Strong project management skills including principled verbal and written communications, facilitation, negotiations/conflict resolution, and resource management skills

  • Proven problem-solving and analytical skills

  • Solid MS Project, Excel, Word and PowerPoint skills

  • Track record as a deadline-oriented self-starter with frequent outreach to teams to maintain project timelines

  • Excellent people skills, leadership qualities and ability to build strong relationships with teams / executives, including experience leading cross-functional teams in high-visibility projects with multiple deliverables

  • Managed at least one project that had multi-location teams

Preferred Experience | Knowledge | Skills

  • Experience with change management

  • Relationship management and networking: strong integration into headquarter network and ability to build productive relationships with all parties

  • International experience in a global company

  • Experience in meeting planning, especially related to meeting planning at congresses

  • Project management certification/Meeting planning certification

  • Business and financial acumen

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role’s pay range.

For positions located in the United States and Puerto Rico – Subject to applicable law, all new hires (including internal transfers) must demonstrate that they are fully vaccinated against COVID-19 or that they qualify for a medical or religious exemption to this vaccination requirement. New hires (including internal transfers) to a position that, as determined by the Company, requires routine collaboration with external stakeholders (such as roles in health services or customer-facing commercial or research-based roles) (“Customer-Facing Role”) who are not vaccinated must qualify for a medical or religious exemption and be in a position that the Company determines can accommodate unvaccinated employees without causing an undue burden to business operations. If, following dialog with the candidate as appropriate, it is determined that the candidate either a) does not qualify for a religious or medical exemption or, b) for candidates applying for Customer-Facing roles, it is determined that allowing the candidate to work without vaccination would cause an undue burden to the Company, the candidate will be ineligible for hire or transfer, or any offer of employment or transfer (if applicable) will be revoked. Please note that notwithstanding the approval of any reasonable accommodation, the Company reserves the right to monitor, modify, or revoke any such accommodation if it is determined, following dialog with the employee, that the accommodation is no longer effective or results in an undue burden to the Company.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



1st - Day

Valid Driving License:

Hazardous Material(s):

Number of Openings: