Connectivity Solution Technical Marketing Engineer

HP, Inc.

Vancouver, WA

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Connectivity Solution Technical Marketing Engineer

Description -

Description:

HP’s Print Solutions Quality organization is a dynamic and fast-growing team shaping the quality of our apps and software solutions, and champions great customer experiences. Do you love working in this challenge environment? As Connectivity Solution Technical Marketing Engineer, you will have the unique and rewarding opportunity to improve the quality of HP printer connectivity that will delight millions of HP print customers every day.

You will have a chance to:

• Be the voice and advocate for product quality for installed base and new product releases

• Perform root cause analysis and/or create specific recommendations and action plans to reduce defects and improve product quality and customer experience

• Provide insights to improve our products (current and future) and solution

• Collaborate with R & D and SIV to develop and review test plan for product qualification

• Work with cross-functional partners in R & D, Customer support, Marketing and/or Design to identify and improve the solutions in the areas identified

• Write technical white papers, customer documentation and conduct training

We are looking for an individual with:

• BS degree in Computer Science, Information Systems, or equivalent

• 0-5 years of professional work experience in technical marketing, software QA or engineering

• Knowledge in wireless technology including 802.11, and Bluetooth

• Strategic thinker and problem-solving skills to assess, analyze, debug, troubleshoot and drive issue resolution

• Familiarity/experience in product development including SW/App desired

• Excellent written and verbal communications skills

• Committed to success

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

EEO Tagline - 

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.