Console Operator (On-Site)
Broadridge Financial Solutions
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We are seeking a Console Operator to join our dynamic team! This role is responsible for the monitoring of the site. This responsibility includes being the first line Security contact for Associates and visitors, as well as being directly responsible for the proper handling of all general administrative actions at the assigned post.
This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.
The physical security of the site in regard to protection of assets and personnel.
Monitoring and controlling personnel access into the facility.
Monitoring and reporting the following: event alarms triggered on the access control system and or closed-circuit television (CCTV) system, ID/access badge issue, physical security of the site, and the historical log book.
Responding, evaluating and resolving any event alarms received at the console monitoring station.
Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found to include procedural breaches in security policies.
Keeping the Security Management Team abreast of all security matters and issues as they pertain to the site and performing additional duties as directed.
Must be able to work from 10PM-6AM Sunday to Thursday. Shift is subject to change based on coverage and department needs.
Must have flexibility. Must be able to travel and perform other related duties and functions as assigned by management.
High School diploma is required with a minimum of three years of experience in the security field.
Ability to communicate orally with other Security and Facility personnel and in the written form in a clear and concise manner.
Must be vigilant, reporting any security issues or incidents. Knowledge of filing and phone courtesy is required.
Ability to use personal computer, including, but not limited to, a basic level of the following: Typing, MS Excel, MS Word, and MS PowerPoint is required.
CPR qualified preferred.
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, or military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com.