Customer Service Representative

Overhead Door Co. Of Springfield

Albuquerque, NM

Overhead Door Company of Albuquerque™, a DH Pace Company, Inc., aspires to hire a Customer Service Representative to join our growing team! We are seeking customer-focused candidates who have excellent communication and technical skills. 


  • Triage incoming calls from customers that require service/sales
  • Work with the customer to understand their need and schedule the appropriate service
  • Promote all products, services, and quote accurate pricing when appropriate
  • Represent the company in a professional manner with good customer service and verbal communication skills
  • Other responsibilities as assigned


  • High school diploma or GED required
  • Customer service or administrative experience preferred
  • Must be able to work independently with little supervision
  • Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks
  • Excellent verbal and written communication skills

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation for over 95 years! We have 50+ US offices in 24 states with 2022 company-wide sales of $900+ million. 

Our benefit offerings include:

  • Medical, dental, and vision options: Available on the 1st day of the month following your start date!
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations!
  • 401k retirement plan: Including an employer match!
  • Company paid: Life insurance, short-term disability, & long-term disability
  • and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.


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Overhead Door Company of Albuquerque™ - DH Pace Company, Inc.