Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some knowledge of purchasing or inventory management. 

Responsibilities:

• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly

Requirements

• A high school diploma or equivalent preferred
• 1-3 years of experience in customer service required
• Able to complete assigned tasks working with little to no supervision
• Good written and oral communication skills and excellent organizational skills 
• Experience using Microsoft Excel and Word
• Good interpersonal and leadership skills
• Ability to sit for long periods
• Knowledge of purchasing or inventory management is desirable
• Comply with all safety guidelines to ensure a safe work environment, including always wearing the proper PPE, safely handling materials, tools, and chemicals, and reporting unsafe work conditions or equipment immediately
• Successfully pass the required pre-employment background check and drug screen

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