Shively Brothers, Inc.

Flint, MI


Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some knowledge of purchasing or inventory management. 


  • Create and track sales orders, purchase orders, and invoices
  • Maintain a high level of professionalism with customers demonstrating excellent customer service
  • Ensure orders are input accurately and follow up on missing information and open orders
  • Control and manage incoming and outgoing documents
  • Respond to customer questions with accurate and relevant information promptly


  • A high school diploma or equivalent preferred
  • 1-3 years of experience in customer service required
  • Able to complete assigned tasks working with little to no supervision
  • Good written and oral communication skills and excellent organizational skills 
  • Experience using Microsoft Excel and Word
  • Good interpersonal and leadership skills
  • Ability to sit for long periods
  • Knowledge of purchasing or inventory management is desirable
  • Comply with all safety guidelines to ensure a safe work environment, including always wearing the proper PPE, safely handling materials, tools, and chemicals, and reporting unsafe work conditions or equipment immediately
  • Successfully pass the required pre-employment background check and drug screen