Customer Service Representative I

Rogers Group

Columbia, TN

Columbia Quarry – Rogers Group Inc – Columbia, TN


Day Shift: approximate shift times of 6 a.m. - 5 p.m.

Wages: Competitive wage offered, based on experience. Overtime available and extensive medical and retirement benefits are included.

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at the Columbia Quarry in Columbia, TN.

Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. Performs general clerical duties in accordance with established procedures; requiring some judgement in the selection and interpretation of data. Candidate will also be trained to provide accounts payable, accounting, and billing support. Must be willing to work flexible hours and overtime, including Saturdays.

Job Requirements:

  • Provide friendly, professional, and thorough customer service
  • Take and input customer orders
  • Answer customer phone calls and inquiries
  • Dispatch products and material for delivery
  • Enter requisitions for purchase orders
  • Process incoming invoices from vendors
  • Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
  • Assist sales staff with customer service responsibilities
  • May be called upon at the discretion of Managers to perform other duties


  • High school diploma required
  • Prior experience with accounts payable, general accounting, and billing related tasks – preferred
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Detail oriented with a high degree of accuracy with the ability to multi-task
  • Ability to work with minimal supervision
  • Excellent communication skills both oral and written

As a Rogers Group employee, you will have access to our competitive company benefits, including:

  • Group insurance options plus Health Savings Account with annual company contribution.
  • Company paid life insurance, disability insurance, and more.
  • Retirement 401K account with company contribution and match.
  • Paid Holiday Shutdown period between Christmas and New Years in addition to 7 holidays throughout the year.
  • Paid vacation – 2 weeks at 1 year; 3 weeks at 5 years; 4 weeks at 20 years of service.
  • Annual performance-based merit increases.

RGI EEO Statement

An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation or any other protected status. All applications are accepted online at