Customer Service Specialist – Cumberland Dairy
Dairy Farmers of America
Cumberland Dairy has an immediate job opening for a well-rounded Customer Service Specialist to perform a wide array of functions including management of customer complaints and issuing credits; processing customer orders; and providing professional, positive, and consistent customer service. The Customer Service Specialist will need to communicate effectively within your department and meet daily deadlines, as well as provide backup assistance to other members of the order fulfilment team.
Cumberland Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers. Our mark matters and it represents the wholesomeness of dairy that we share with our communities and loved ones. DFA manufactures a variety of dairy products, including cheese, butter, fluid milk, ice cream, dairy ingredients and more, under well-known and established regional brands. Our fingerprints touch thousands of brands across the marketplace, and we’re passionate about delivering the simple pleasures of dairy to people everywhere, straight from our family farm-owners. At Cumberland Dairy, we produce millions of gallons of ultra-pasteurized, refrigerated, extended shelf-life products annually and are proud to provide families with fresh, delicious dairy.
By joining DFA, you can help us continue to make a difference that matters. We care deeply about the well-being of our neighbors and friends, and we celebrate the diversity of our company and our world. It takes an incredible team to deliver the goodness of dairy and enrich our communities – come join us!
SCHEDULE: Monday-Friday 8:30am to 5pm
- 401(k) with company contribution
- Competitive pay
- Paid vacation and holidays
- Career growth opportunities – we promote from within!
- Comprehensive healthcare benefits
- Service recognition and employee appreciation events
- Employee referral program
- Tuition reimbursement
- Work for dairy farm families