We are seeing a Field Service Manager in Virginia Beach, VA. In this role, you will lead, direct, and execute the operational objectives of multiple projects to ensure timely completion of large projects in accordance with the customer contract, and must be skilled in heavy equipment operation. Typically assigned to multiple locations and multiple customers, and must be geographically mobile and willing to relocate based upon customer projects.

Responsibilities:

• Supervises, coordinates, or schedules activities of the field service staff.
• Directs achievement of performance objectives related to productivity, quality, service, and safety.
• Monitors workflow metrics and take corrective action as needed.
• Balances staff across various projects for fluctuating requirements.
• Ensures that all procedures are observed, implemented, enforced, and training is provided when necessary in the processing of all transactions.
• Ensures timely and accurate completion of all customer and inventory transactions.
• Safeguards inventory assets of the company, maintains integrity of all transactions, and maintains overall inventory accuracy above 99.5%.
• Maintains positive employee relations and morale while enforcing discipline as required.
• Monitors workflow, work completed, error rates and related metrics and takes appropriate action when required.
• Fosters environment of continuous improvement in all aspects of the operation.
• Implements cost reduction initiatives where necessary.
• Develops best practices and standard tools to improve operational efficiency

 

Qualifications:

• 5 years required, 7 years preferred of heavy equipment operation (forklift  certified). 
• 5 years required, 7 years preferred of supervision experience in a construction environment. 
• Bachelors’ Degree in business management or related preferred.
• OSHA 10 and OSHA 30 certifications preferred.
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction, or mechanical products. 
• Strong time management skills.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Ability to understand and follow verbal and/or written instructions
• Ability to operate hand and power tools and equipment
• Ability to anticipate and prepare for customer needs.
• Ability to adapt to changing situations and to perform multiple tasks simultaneously.

 

Working Environment: 

Work is generally performed in an office environment, but employee may need to spend a reasonable amount of work outdoors.  Driving may be required for an extended period of time with frequent stops and starts.   Can be exposed to outdoor weather conditions.

 

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco"), is an Equal Opportunity and Affirmative Action Employer. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

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