Field Service Tech – Mining Equipment

Arnold Machinery Co.


Job Details

Level:    Experienced
Job Location:    ME - Gillette - GILLETTE, WY
Position Type:    Full Time
Education Level:    High School Degree or GED
Salary Range:    Undisclosed
Job Shift:    Day


Field Service Tech - Mining Equipment $2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions

  • Repairing and maintaining construction equipment
  • Travel to various job sites
  • Class A required
  • Disassemble, clean, and reassemble all construction equipment
  • Follow specifications and procedures in service manuals and select the designated tools
  • Measure and identify parts and components for reusability or replacement, ordering new parts as required
  • Use all test and diagnostic equipment available to make adjustments to machines and systems
  • Make warranty recommendations and reports in representation of a prime product
  • Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
  • Guide/supervise subordinates in the repair of machinery equipment
  • Practice all good housekeeping and safety measures and procedures
  • Complete service reports in the English Language
  • Assist in the parts ordering process
  • Process warranty work orders
  • Process revenue field service work orders, obtain purchase orders from customers
  • Open and close Work Orders
  • Take phone calls for service jobs
  • Communicate the job status, progress, and/or problems to the customer
  • Complete special projects as needed

Non-essential Job Functions

  • Assist the Service Manager with various tasks
  • Maintain a clean workspace and/or truck


Physical Demands and Working Conditions:

  • Walking and moving about on foot often through uneven terrain
  • Lifting over 50 lbs. frequently
  • Hands/arms operating equipment, hand and power tools
  • Seizes, helps, or works with hands
  • Raises or lowers miscellaneous equipment parts and tools
  • Extends hands and arms in any direction
  • Bends body downward and forward by bending at knees or waist
  • Remains in standing position if required for certain repair or maintenance work
  • Climbing In and out of equipment
  • Read work tickets, parts, and service books and operate heavy equipment
  • Communications by radio, phone, and in-person
  • Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
  • Sits in equipment and vehicles
  • Lies in prone position under vehicles and equipment


Knowledge, Skills, and Abilities:

  • Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
  • Effective written, verbal and interpersonal skills
  • Ability to use office machines (fax, copier, computer, etc)

Benefits offered:

  • Paid Sick Leave
  • Paid Vacation
  • Paid Holiday
  • Company currently pays 100% of the medical premium for associates and family
  • Dental and Vision plans
  • 401K/Roth with company match
  • Quarterly and Yearly Bonus programs
  • Company Stock received to associates with 5+ years of service  

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Arnold Machinery Participates in E-Verify