Learning & Development Manager


Olympia, WA

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Learning & Development Manager will be responsible for driving the Learning and Development (L&D) strategy across the account, ensuring that it is aligned with and supports the Account’s objectives. The role will focus on enhancing the account’s reputation for being an account of choice helping individuals achieve their ambitions.

The role will focus on bringing to life the account’s L&D program, working with subject matter experts to build, deploy and track L&D material utilizing the Learning Management System platform to ensure maximum reach and impact across the account.

Roles and Responsibilities:

  • Define the Learning and Development strategy across the account

  • Develop a strategic training roadmap aligned with our core objectives

  • Develop and deploy a coordinated consistent training program incorporating the various regional, functional and client requirements

  • Creating, implementing and delivering training programs to include safety, regulatory, technical skills, and career development

  • Lead employee onboarding efforts in conjunction with service line leaders

  • Drive the utilization of ‘My Development’ JLL’s global LMS as the single source of account training records

  • Update current training material into new programs including interactive e-learning curriculums

  • Develop new material to meet the needs to the account, utilizing where possible existing corporate material

  • Creation and enablement of on demand/web-based training using best practices in adult learning theory, JLL brand standards, and JLL learning standards

  • Drive and track deployment and completion of account mandatory training activities

  • Timely response to regional and functional leaders on emerging training issues and needs, and inquiries regarding learning & development programs

Ideal Candidate:

  • Experience in a Learning & Development/Training is a must

  • Experience leveraging various technology tools to deliver L&D platform (e.g. web, eLearning tools, LMS, Scorn files, tracking, assessment, etc.)

  • Knowledge of Learning Management System (Cornerstone experience is a plus)

  • Real Estate & Facilities health and safety training experience is a plus (not required)

  • Ability with work with virtual leadership team

  • Excellent written and verbal communication skills

  • Proficient in Word, Excel and other Microsoft Office Suite programs

  • Strong organizational and management skills

  • Ability to multi-task and work both in a team and independently

  • Ability to function effectively in a dynamic work environment

  • Numerical literacy; ability to analyze and present information

Estimated compensation for this position is:

85,000.00 – 95,000.00 USD

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.


–Charlotte, NC, Chicago, IL, Cincinnati, OH, Dallas, TX, Olympia, WA

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.