Maintenance Supervisor

Kraft Heinz

Jacksonville, FL

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Planters, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy & Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Job Description

Job Title: Maintenance Supervisor

Location: Jacksonville, FL

**Role / Title **

The Maintenance Supervisor will assist with all maintenance activities to ensure maximum operational potential is realized for the entire plant operation. This includes all functions in the areas of Maintenance Business Management, Maintenance Materials Inventory (MRO), Maintenance Recruit to Retire, Manufacturing Process Reliability and Equipment Reliability, e.g. departmental budgets, computerized maintenance management systems, preventive/predictive and corrective maintenance programs. Also, Technical Skills Management of electrical, electronics, controls programming, mechanical systems (process equipment, packaging equipment), waste treatment, stockroom, building and grounds, utilities systems including but not limited to boiler and ammonia refrigeration. Assistance with the development, coordination and execution of maintenance related capital budget items in concert with engineering.

Key Responsibilities of the Role

  • Directs maintenance personnel to ensure that all systems operate at their highest capability to meet required production schedules, quality, costs and schedule priorities
  • Improves reliability, maintenance and processing methods to reduce cost and avoid loss of production as a result of equipment malfunction or failure time.
  • Determines equipment capabilities, safety and operational condition in coordination with the other Supervisors and technicians.
  • Develops preventative maintenance procedures that are cost effective and increase the operational life of the equipment.
  • Seek and implement the continuous improvement of the process through equipment improvement modifications.
  • Assist in the development of the system and operational standards and corrective actions.
  • Develops, implements and reviews regularly, site-specific maintenance logs for department.
  • Coordinates, arranges, and supervises, or provides for the completion of corrective and preventive maintenance in accordance with company operating procedures, practices and financial considerations.
  • Provide maintenance training to include the effective utilization of the maintenance logs, completion of routine maintenance specific to facility, equipment operations and support.
  • Assists workers in diagnosing malfunctions in machinery and equipment.
  • Studies production schedules and estimates worker hour requirements for completion of job assignment.
  • Assist with preparing requisitions to determine the number of spare parts to be kept in inventory.
  • Assist in maintaining departmental operating budget at a positive variance by effectively utilizing the workforce and equipment.
  • Assist with safety training, monthly safety meetings, member of safety committee, and provides technical support for all safety projects, and supports implementation of the 9-key element process.
  • Evaluates long-term needs in relation to major projects and factory improvements.
  • Ensures that equipment and facility are maintained in a safe, operable condition and/or arrange for replacement/upgrades.
  • Establishes procedures and contacts to ensure timely repairs of equipment.
  • Directs workers in electrical, electronic, mechanical, hydraulic, and pneumatic, and utility systems maintenance and repair of machinery and equipment.
  • Directs workers engaged in dismantling, assembling, and installing industrial machinery.
  • Assists with developing department employee relations by continued communication of all information affecting them and through the conduct of monthly departmental safety meetings. This is further enhanced by employee and personal participation in the Plant Safety and Ergonomics committees.
  • Analyzes production downtime reports, determines opportunities, and initiates action plan to increase efficiencies.
  • Participate in the QRMP yearly audit and assist in the development of procedures and corrective actions.
  • Oversee and lead the implementation of the QRMP (Quality Risk Management Process) system and operational standards as outlined in the plant accountability list in order to achieve targeted RCR.
  • Assist and partner with business leaders on implementation of process improvement (Six Sigma / Lean/Kraft Heinz Global Production System (KHGPS)), including leading change initiatives, planning, and facilitation.
  • Assist with the supervision of Maintenance staff including but not limited to performance management and employee development, etc.
  • Communicate with outside agencies i.e. contractors, equipment suppliers, technical consultants and vendors.
  • Continuous and close coordination with the Maintenance Manager, other Maintenance Supervisor(s), other Team Members, and Human Resources


  • Bachelor’s Degree in Engineering or related Technical field is strongly preferred
  • Minimum of 2+ years of Maintenance leadership experience in a Manufacturing environment is required
  • Experience implementing and maintaining TPM Systems is strongly preferred
  • 5+ years working within mechanical and electrical systems required
  • Experience with pneumatic, hydraulic, and utility systems including boiler systems is a plus
  • Must have the knowledge of good manufacturing practices. Be safety and quality minded and have the ability to make sound decisions.
  • Understanding of direct and overhead cost systems.
  • Experience using, trouble-shooting and programming Allen Bradley PLCs is a plus
  • Must be able to work flexible schedule to include days, afternoons, midnights, and weekend work.

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.

You should be proficient in:

  • PLC Troubleshooting Skills
  • Electrical Troubleshooting Skills
  • Hydraulics Experience
  • PLC Programming Experience
  • PLC Wiring Experience
  • Lean Manufacturing Principles
  • Six Sigma Experience
  • Experience in a Manufacturing Environment

Machines & technologies you'll use:

  • Programmable Logic Controller (PLC) (Allen Bradley)