Merchandiser/Order Writer/Selling Event Specialist $18.50/hr., Delicatessen Services Co., LLC

Boar's Head Provisions Co., Inc.

Charlotte, NC

Hiring Company: 
Delicatessen Services Co., LLC
The Merchandiser/Order Writer/Selling Event Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays.
Job Description:
Essential Functions

Customer Experience

  • Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs
  • Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
  • Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers
  • Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products
  • Host a variety of in-store sampling and product pairing events focusing on product presentation
  • Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing technique, etc.
  • Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service
  • Set service case ensuring the full product line is displayed in an appetizing manner
  • Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced
  • Update merchandising and marketing materials as required

Selling Events

  • Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
  • Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products
  • Possess a positive, energetic, and serving attitude
  • Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
  • Ability to work in a refrigerated/freezer environment

Job Requirements

  • High school diploma or equivalent
  • 3 years of experience in retail sales, customer service, or similar roles.
  • Basic computer skills
  • Experience with food preparation is helpful but not required
  • Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
  • Willingness to learn and operate a slicer
  • Must have own transportation and be willing to travel to different retail locations within assigned area
  • Ability to transport and set-up a folding table, utensils, platters, etc.
  • Must have an internet-enabled cell phone
Charlotte, NC
Time Type:
Full time
Cardinal Deli Provisions ID:uDnQdo