Metro General Manager

Johnson Controls

Nashville, TN

Job Details

What you will do
Reporting into the Area General Manager, leads a team of Market Sales, Service, and Installation leadership teams managing the Nashville market portfolio.
This position will establish team objectives and manage team efforts to achieve forecasted goals - will drive compliance to the JCI Safety Program for employees and subcontractors.
The Metro General Manager owns full P&L and leads the strategy, alignment, and development of the sales, service and installation businesses for the HVAC, Controls, Security, and Fire organizations in the greater Nashville marketplace. The MGM is responsible for understanding market potential, key construction projects, represents Johnson Controls in construction industry events, and engages subject matter experts to support growth in the local market. They will hire, retain, performance manage, and plan for career development of direct reports. They prepare and deliver clear performance expectations, performance reviews and development plans for direct reports.

How you will do it
Ensures all employees work safety by championing and delivering a safe work environment for all employees.

Champion Customer advocacy across all businesses ensuring customer satisfaction is achieved.

Drives sales and operational excellence in all market teams.

Drives accountability for revenue, performed margin, and cash results by business unit.

Ensures safety, integrity, and ethics excellence in the Seattle Market teams.

Drives forecasting and actualization of secured bookings, revenue and performed margin against forecast/plan across the Seattle market.

Assures work force levels are appropriate across the market, by business and function. Champion workforce development efforts for each business to ensure staffing plans are achieved.

Assures service and installation operating cadence is consistent and functional in all local teams.

Coaches and develops Managers on all areas of performance.

Collaborates with the major projects team to assure all projects are properly staffed and there is a seamless delivery across the market, whether Major Projects or not.

Engages the Area Management Team and Subject Matter Experts for areas as needed based on identified weaknesses and opportunities within the business.

Champions changes and Building Solutions North America (BSNA) initiatives.

Provides feedback to BSNA Leadership for market trends, what is/isn’t working well, market needs and program deficiencies.

Develop high level Customer relationships with Key accounts and engage in high priority opportunity pursuits.

Serves as an active member in the community.

Company Values – Integrity first, purpose led, customer driven, future focused and one team.

Embracing diversity and inclusion with all hiring decisions.

Able to demonstrate strategic agility.

Growth and Customer orientation. Proven growth leader.

Broad knowledge of the buildings industry.

Develop peer relationships within Market and across other Markets.

Drive for results - successful previous leadership of large P&L’s

Situational, can meet leaders where they are and coach accordingly (i.e. not a one size fits all management style).

Develop effective teams and motivate.

Travel on average 15% of the time

What we look for

  • Bachelor’s degree in Engineering, Business or equivalent work experience.

  • Ten or more years of progressive responsibility in sales and operations management specifically in the buildings industry including five or more years direct management experience. Experience in one business is a must, multiple businesses is a plus.

  • High-level competency in written and verbal communication.

  • Strong presentation skills and proficiency in speaking to large audiences.

  • Able to lead and direct cross-functional and cross-business unit project teams to achieve business results.

  • Ability to lead, manage, mentor and inspire others. Knowledge of multiple levels with the supply chain organization.

  • Polished presentation skills, wide-ranging thinker, and innovator.

  • Strong ability to negotiate, persuade and influence.

  • Strong proficiency in MS Office (excel, word, power point), Adobe Writer, Visio, MS Project, basic windows environment and internet business application usage.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.