Parts Counter Sales

Chicago Mack Sales & Service, Inc.

Flint, MI

The Parts Counter Salesperson performs a variety of customer service, in store marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories.

Essential Functions

  • Read catalogs, or computer displays to determine replacement part stock numbers and prices.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or
  • customers' descriptions of malfunctions.
  • Receive and fill telephone orders for Mack and Volvo parts.
  • Fill customer orders from stock.
  • Prepare sales slips or sales contracts.
  • Receive payment or obtain credit authorization.
  • Take inventory of stock.
  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Mark and store parts in stockrooms according to prearranged systems.
  • Catalog and categorize parts for proper placement on the stock shelves.
  • Lifting up to 75 lbs independently.


  • Ability to read and comprehend instructions and information.
  • Excellent communication skills.
  • Some sales experience.
  • Will be trained on the dealership’s computer system.
  • Professional appearance.

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