Chicago Mack Sales & Service, Inc.

Flint, MI

The Parts Counter Salesperson performs a variety of customer service, in store marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories.

Essential Functions

• Read catalogs, or computer displays to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, customer requests, or
• customers' descriptions of malfunctions.
• Receive and fill telephone orders for Mack and Volvo parts.
• Fill customer orders from stock.
• Prepare sales slips or sales contracts.
• Receive payment or obtain credit authorization.
• Take inventory of stock.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Examine returned parts for defects, and exchange defective parts or refund money.
• Mark and store parts in stockrooms according to prearranged systems.
• Catalog and categorize parts for proper placement on the stock shelves.
• Lifting up to 75 lbs independently.

Competencies

• Ability to read and comprehend instructions and information.
• Excellent communication skills.
• Some sales experience.
• Will be trained on the dealership’s computer system.
• Professional appearance.

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