Process Line Manager

Smith & Wesson Corp.

Springfield, MA

Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our future, and fulfill the promise of America.


  • Health, Dental & Vision
  • Prescription Drug Coverage
  • Employee Assistance Program
  • Group Life Insurance
  • Disability Insurance
  • Investment 401K Plan & Profit Sharing
  • Discounted Employee Stock Purchase Plan
  • Paid Vacation, Holidays & Winter Shutdown
  • Tuition Assistance Program
  • Employee Product Discounts
  • Service Awards


With a focus on Facilities and Maintenance, as well as specialty services departments like Cutter, Forge and Heat Treat, the PLM will lead operational business segment as a factory within a factory, through a team of managers, supervisors and technical resources. Plan and assign work, implement policies and procedures and recommend improvements in production methods, equipment, operating procedures and working conditions. Increase performance level of operations by developing processes to make problems visible and developing resources to fix the problems as they arise.


  • Develop strategy to manage Process Line to ensure corporate goals and objectives are met.
  • Communicate vision and expectations to department managers.
  • Managing departmental performance measures through the use of visual controls and providing regular progress reports to manager
  • Balancing quality, productivity, cost, safety and morale to achieve positive results in all areas; working to continuously improve in all areas
  • Providing leadership that focuses the operational team on the corporate strategic plan.
  • Managing the balance between daily management activities and improvement activities
  • Managing the development and implementation of improvement plans for the operation
  • Create and maintain yearly fiscal budget
  • Providing leadership that creates an effective pace of improvement
  • Creating and fostering a problem-solving mentality
  • Creating and fostering a "Safety First" mentality
  • Providing leadership for employee relations by modeling effective communications, coaching, training, and development
  • Ensuring compliance with company, national, state, and local standards
  • Other duties may be assigned


  • Bachelor's Degree in Engineering or Business Administration Preferred
  • 10 years of progressive operational experience
  • Working knowledge of metal cutting processes
  • Knowledge of Continuous Improvement techniques
  • Project management
  • Technical knowledge of machining, assembly, production planning
  • Demonstrated ability to lead people and get results through others
  • Interpersonal and communication skills

Language Skills and Computer Skills

  • Must have working command of the English language
  • Must be able to read, write and interpret the English language
  • Must be able to communicate in English verbally and in writing (verbal instructions, written memos and instructions)
  • Proficiency in Microsoft Word, Excel and PowerPoint

Training Requirements

  • Complete all necessary training as required by assigned department and position
  • Participate in and follow all company initiatives
  • Participate in continuous improvement projects (Kaizen events, 5S, etc.)

Physical Demands

  • Must be able to stand, sit, stoop, squat and walk
  • Must be able to lift up to 30 pounds

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Personal Protective Equipment

  • Safety glasses with side shields when on factory floor
  • The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear
  • All employees are required to apply ergonomic correctness to all job tasks
  • May be required depending on position:
  • Annual vision updates in Medical Department
  • Involvement in the hearing conservation program
  • Involvement in the lead surveillance program
  • Wearing of safety certified shoes/boots
  • Participation in the stretching program

Work Environment

  • Normal office environment conditions
  • Within the Smith & Wesson manufacturing facility, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting
  • Work environment is similar to most manufacturing operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting


Revised 1.16.2024