JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The REM is a vital member of the West Region leadership supporting our engineering team.

• Lead and support the engineering staff to create a high-performing team.

• Support building operations through a highly integrated facilities management and engineering team to assure high infrastructure availability and client satisfaction. Drive a one team – team.

• Ensure that communication with the engineering and facilities management staff is effective and thorough.

• Maintain and support a Critical Environment Management program reflecting client requirements and industry best practices.

• Provide Subject Matter Expertise to the region and account to support improvements in reliability, service delivery and problem management as required.

• Develop and implement operational guidelines for client’s critical environments to be implemented by our Engineering and Facilities Management teams.

• Monitor performance against key performance indicators including uptime and business interruptions.

• Monitor work order performance across the portfolio, working collaboratively to address issues and ensure closure times meet KPI targets. Work with the client and Facility Managers to prioritize work to ensure uptime.

• Manage departmental staff (union and non-union), including selection, scheduling and job assignments; counseling, appraisals and recognition; recommending salary, promotional, disciplinary, termination, and other personnel actions.

• Understand the engineering design and operational aspects of all facility’s systems and equipment. Strong emphasis on UPS, SEP, MEP systems and raised floor computer environments.

• Must be able to immediately recognize system shortcomings, respond to operational and emergency situations, and provide technical guidance and direction during real time problem management. Also must be able to act in a consulting capacity on projects and new design.

• Work collaboratively with the Energy Management team to develop programs that reduce energy consumption and increase sustainable practices.

• Manage CMMS for all facilities to assure on time pm completion and adherence to maintenance standards.

• Provide training and support aimed at expanding the capabilities of the operations and maintenance staff, specific duties include and are not limited to: demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety and troubleshooting procedures, recommending relevant outside engineering courses for enrollment and instilling an overall level of professionalism in manner and appearance.

• Support operations and capital budget development to ensure equipment, systems and critical environment considerations are met.

• Recommend and estimate facility infrastructure repairs and improvements for inclusion in the annual budget.

• Drive compliance with departmental policy for the safe storage, use and disposal of hazardous materials.

• Manage and maintain critical systems maintenance contracts. Oversee and schedule vendors and assure they are performing as specified.

• In conjunction with the Facility Manager manage and maintain MEP documents and drawings. Develop MEP “Best Practices” documents for use in construction, maintenance and operations of Critical Facilities to ensure consistency across the region.

• Responsible for insuring that staff and vendors working in the Critical Environment space are properly trained and familiar with all critical environment practices and guidelines.

• Responsible for insuring that staff and vendors are properly trained and familiar with all safety procedures, i.e. Lock out Tag out, confined space and hazard communication

• Inspect Facilities on an ongoing basis to determine effectiveness of operations and maintenance programs, personnel and equipment.

• Assure the CFCR notification and CFIR processes are administered to DCM standards.

• Create a working environment that supports the O&M Continuous Performance Improvement Process which solicits new ideas to reduce risk and cost.

• Team with engineering management counterparts in other regions in the sharing of new ideas, methods and processes which support the goals and financial objectives of Wells Fargo CPG and provide the highest standard of professionalism, accountability and reliability in support of operational and business objectives.

• Participate in local professional trade organizations and training programs in order to stay current with technological trends of the industry.

• Provide technical support to Facility and Engineering staff on building related issues or challenges.

• Performs other duties as required to meet clients’ objectives and acts in other capacities when required

MINIMUM REQUIREMENTS

· 10+ years operational experience with responsibility for leading teams in a service environment, including 5+ years’ experience in commercial real estate services.

· Demonstrated leadership skills in managing people and customers. Strong oral and written communication, negotiation and analytical skills.

· Strong strategic thinker and planner. Ability to develop and create alternative ways to proceed way forward.

· Strong analytical ability to think about all the factors that might affect a situation, recommend and execute solutions.

· Strong organizational skills, complements abilities, i.e. how resources can be arranged for maximum productivity.

· Strong judgment, problem-solving and crisis management skills.

· Excellent interpersonal and relationship building skills.

· Fundamental skills in critical systems such as emergency/stand-by generators, automatic transfer switches, un-interruptible power supply (UPS) systems, power distribution systems, UPS batteries, etc.

· Technically proficient in operations of Building Management Systems, Life Safety Systems, CMMS, Microsoft Office, Power Point, Visio and Microsoft Outlook software.

· Extensive electrical, mechanical & plumbing knowledge of commercial facilities with a very strong background in critical data center operations.

· Electrical or Mechanical Engineering degree or equivalent combination of technical experience and training is required.

· Proven record of providing excellent internal and external customer service

· Global, National Regional experience

Estimated compensation for this position is:

120,000.00 – 155,000.00 USD

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Hybrid –San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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