Route Driver/Warehouse – (Delicatessen Services Co., LLC)

Boar's Head Provisions Co., Inc.

Itasca, IL

Hiring Company: 
Delicatessen Services Co., LLC
The Route Driver/Warehouse plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.
Job Description:
Essential Functions

Brand Artist

  • Itemized check-in of delivered goods with a customer representative
  • Complete bi-weekly customer inventory
  • Create bi-weekly orders based on established inventory levels
  • Pull credits, create out-of-date memos, and issue customer credits
  • Complete merchandising resets and recommend opportunities for cross-merchandising
  • Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
  • Complete assigned Go-Spot-Check missionsDelivery of perishable goods to customers
  • Monitor truck maintenance schedule and coordinate necessary maintenance
  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
  • Build awareness of our premium delicatessen products by engaging consumers through product sampling
  • Complete additional activities or special projects as assigned
Minimum Requirements

Job Requirements

  • High school diploma or equivalent; including basic math and reasoning
  • Ability to speak and read English
  • 3 years of experience in customer service, sales, warehouse, or a similar role
  • Valid driver’s license and clean driving record
  • Basic computer skills

Physical Requirements

  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

  • Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

  • Product knowledge and customer service
  • Company History
  • ServSafe certification
  • Deli Operations
    • Slicer use, maintenance, and cleaning
    • Deli scale operation and sanitation
    • Proper slicing technique, product wrapping, and handling
  • DOT compliance and Safe Driver training
Itasca, IL
Time Type:
Full time
Chicagoland Deli Provisions Hub