Sales Operations Administrator – IP Video

Motorola Solutions

Us Offsite, TX


Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview
IPVideo's solutions protect areas of privacy, help to stop youth and adult vaping and drug use, and provide security personnel and first responders with the tools they need to better protect their communities. The company’s worldwide client base spans across sectors including education, public housing, hospitality, commercial real estate, and healthcare, and is served by a network of certified distributors, dealers, and system integrators who benefit from ongoing corporate support and training.

Job Description

Responsibilities:

  • Provides administrative and operational support to the Sales Operations Manager, Sales Team and the IPVideo Division as a whole.

  • Accurate Order Processing - expediting when necessary

  • Responding to Distribution Requests for Status Updates

  • Compiling Weekly and Monthly Reports - Sales, Internal, External

  • Maintaining Accurate CRM Details related to the role

  • Documenting of processes and workflows

  • Provide Clerical and Organizational Support as needed and where directed

  • Ensuring Sales Process Adaptation

  • Work with Various Departments and Managers to ensure cohesive positive customer experience

  • Assisting with timely delivery and quality of support solutions daily.

Qualifications:

  • Bachelor's Degree preferred.

  • Ability to rapidly learn industry-specific models and procedures.

  • Excellent written and oral communication skills.

  • Excellent time management and organizational skills

  • Excellent proactive problem solving skills.

  • High energy level and a proven ability to be proactive in learning.

  • Must be able to work independently and as a team-member within a multi-department organization.

  • Must be able to multi-task and prioritize multiple projects in a busy environment accurately, efficiently, and with a high level of attention to detail, balancing and satisfying competing deadlines, maintaining professionalism under pressure and in sensitive and difficult situations.

  • Requires ability to exercise a high level of discretion and confidentiality (in interactions with both internal and external people) concerning all work-related information.

  • Ability to maintain detailed records in computerized record keeping systems.

  • Ability to know when to ask questions and when to take initiative.

  • Keen attention to detail.

  • Experience in Salesforce and/or NetSuite a plus.

  • Strong preference of candidates located in Central Standard Time. Will consider candidates located in Mountain Standard Time and Eastern Standard Time.

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Basic Requirements
  • 3+ Years Experience in: Sales order processing, data entry/management


Travel Requirements
None

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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