Sales Support

Valley Interior Products Co.

Nashville, TN

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit or any one of our subsidiary company websites.

Summary of Position:

The primary function of Sales Support is to provide support to the office, sales, and accounting departments.  The sales support will develop and maintain business relationships with customers and enhancing yard sales by utilizing suggestive selling skills and targeting profitable SKU’s.

Duties & Responsibilities:

  • Processes orders and credits on computer terminal. Services front counter walk in business as well as call in business.
  • Receives COD, Will-call orders and takes accurate messages by telephone.
  • Maintains professional image in person and on the telephone.
  • Assists customers with technical questions.
  • Assists Yard with cycle counts and physical inventories.
  • Assist with filling inner-office orders
  • Stocks shelves, prices items and maintains display area on a daily basis.
  • Logs damaged items and yard uses items on adjustment form.
  • Advises Purchasing Department of low inventory levels.
  • Assists Yard Manager on an occasional basis with checking, correcting and confirming invoices.
  • Hand-writes invoices when needed.
  • Will be receiving and processing COD orders.
  • Maintains clean, obstacle-free work area.
  • Performs work in a safe manner.
  • May perform product deliveries as needed.
  • Pulls will-call orders as needed.
  • Assist other inside support employees as necessary

Other Competencies:

  • Ability to self-manage, show initiative and be proactive
  • Communicate professionally, both verbally and in writing to coworkers and customers

Basic Qualifications:

  • High School diploma or GED required, 4 year degree preferred
  • Demonstrated knowledge of acoustical and drywall products and services
  • Demonstrated knowledge of TREND system

 Physical Demands:

  • Must be able to remain in stationary position 50%
  • Frequently, will move about inside the office to access files, office machinery, etc.
  • Must be able to operate basic office machinery
  • Must be able to communicate with team and management and be able to exchange accurate information in these situations.
  • Constantly working in office environment

 Mental Demands:

  • Must be able to problem solve and prioritize tasks
  • Must be able to manage stress depending on situations
  • Must be able to multitask
  • Must be able to receive and analyze information
  • Must be able to quickly communicate solutions if problems occur
  • Must be able to demonstrate a high degree of sound judgement

 Company Benefits:

  • Medical, Dental, Vision, Disability & Life Insurance
  • 401k
  • Paid holidays & vacation days


This job description is subject to change at any time.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.