Shift Manager, Pulp & Utilities

ND Paper

Rumford, ME

ND Paper, a leading paper product manufacturer in the US with approx. $1 billion annual sales, is a wholly-owned subsidiary of Nine Dragons Paper (Holdings) Limited, the largest containerboard producer in China and Asia, with $10 billion annual sales. We are an environmentally-friendly company that manufactures various types of high-quality pulp, paper and paper-based packaging materials. Our mills in Rumford, Maine and Biron Wisconsin are integrated paper & pulp facilities, and our mill in Fairmont, West Virginia is one of only three in the world that produces air-dried, recycled pulp. Our fourth mill in Old Town, ME produces softwood kraft pulp. We are proud of our 1,400 dedicated employees, who together produce more than 1.2 million short tons of pulp & paper annually.

We are looking to hire top talent to join our dynamic team! ND Paper offers full benefits and a competitive compensation.  We are looking for an experienced Shift Manager – Pulp & Utilities to join our team!

Summary Description:
The successful candidate will be responsible for all aspects of the Pulp and Utilities operation on shift; he/she will carry out responsibilities to ensure optimal operations of the pulp and utilities area, while meeting all operational requirements in the most efficient, economical, and safest manner.

Job Responsibilities:

  • Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work
  • Monitor crew safety performance and communicate safety issues/concerns to area leadership
  • Maintain housekeeping standards and report unresolved housekeeping issues to appropriate area leadership
  • Ensure the pulp and utilities areas are operating in accordance to established KPI's
  • Communicate pulp and energy related issues to paper production
  • Remove barriers and drive performance during off hours
  • Coordinate unscheduled L&D events and off hour maintenance prioritization
  • Monitor and maintain optimal efficiency of equipment
  • Monitor daily production pulp production and energy statistics
  • Ensure shift production issues are elevated to area leadership in a timely manner


  • Monitor adherence to mode of key raw materials (OBA, Plastic Pigment, Ti02, Starch, ect.)
  • Monitor fiber inventories and optimize accordingly


  • Educate, direct and mentor hourly operators
  • Support area leadership and Personnel Development group
  • Monitor maintenance work in production areas on shift
  • Monitor crew performance
  • Provide feedback to superintendents for annual reviews
  • Optimize workload using employee flexibility
  • Ensure operator rounds are complete

Required Experience:

  • Bachelor of Science Degree in Engineering or Pulp & Paper Science or 10+ years of paper machine operation experience.
  • Supervisory experience with 2-5 years paper machine operations expertise.

Attributes for Success:

  • Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand
  • Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond
  • Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture
  • Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business
  • Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve
  • Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
  • Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.


No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.