Staffing Manager

Patterson Veterinary Supply, Inc.

Orlando, FL

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

This RSVP DVM Territory Manager is a scheduling liaison between 1099/Independent contract veterinarians and client clinics, shelters and non-profits in the states of Florida and Georgia. Primary duties include building trusted relationships with a roster of relief veterinarians and supporting their relief work, servicing regional client clinics by securing appropriately matched relief vets for their shifts, managing a calendar of several hundred relief shift requests a month, and managing the files and contracts for both client clinics and relief veterinarians.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Additional functions
  • Creating/building/maintaining client clinic accounts

  • Onboarding veterinarians/building relationships

  • Facilitating/booking relief shifts and permanent placements

  • Responsible for approving pay/approving billing

  • Conflict resolution between clinics and veterinarians

  • Record keeping with CRM

  • Some marketing/recruiting

Minimum qualifications:

  • High school diploma required

  • Effective communicator (verbal/written)

  • Attention to detail

Preferred qualifications:

  • 0-2 years of experience working in a Veterinary Practice or related field.

  • 0-2 years of sales experience

  • Bachelor's degree in a related field.

Working Conditions

Physical Demands

  • Operating a computer or other office devices for the majority of the workday

  • May occasionally need to move packages up to 10 pounds such as office supplies or equipment

  • Must be able to communicate with others in person, over the phone, and in writing.

  • Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors

  • Must be able to read and interpret various electronic and written documents

Environmental Factors

  • This position is working in your home office with the occasional travel to local clinics. This person will be supporting the greater Florida and Georgia area.

Travel and On-call

  • 2-4 regional trade shows/smaller meetings a year

  • On call 2x a week and up to 50% of the time. - work phone is required

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.