Technical Project Coordinator

ResMed Corp.

Peachtree Corners, GA


You could say Brightree by ResMed is a technology company. And that’s true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us—for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.

To learn more about Brightree technology and solutions watch this short video by our CEO: https://www.brightree.com/whychoosebrightree

As a member of the Data Services Team, the Technical Project Coordinator is the primary point-person responsible for communicating and supporting activities associated with internal and external customer facing technical project delivery. This includes leading and supporting the project intake process; project initiation; project planning; project communication and coordination; and project execution including requirements definition, issue resolution, risk assessment, and project closure. They partner with Brightree’s internal teams to ensure efficient delivery of project deliverables, effective quality control, clear communication of expectations to stakeholders, and upward reporting to senior management throughout each project’s lifecycle.

Technical Project Coordinator takes the lead role driving competitive advantage for Brightree in ensuring all projects are prioritized and delivered within scope, timeline and budget. These projects are critical to advancing capabilities supportive of organizational growth, efficiency and customer satisfaction.

Let’s talk about Responsibilities

  • Responsible for Administrative project tasks and end to end management of these projects

  • Monitor and manage work intake and completion queues to ensure on-time delivery

  • Work with business stakeholders on defining individual project scope and objectives, and obtaining business user sign-off on requirements

  • Directly engage and encourage stakeholders to produce results, and foster a work environment conducive to process improvement

  • Collaborate with professional services and Sales Enablement and Billing teams

  • Work independently to open new projects, lead internal projects and manage the closure as well.

  • Manage multiple project programs from pre-sale opportunity to project implementation and operationalization to maintain efficient project structure and ensure maximum performance.


Let’s talk about Qualifications and Experience
You will work with and provide support to other members of the team in sharing project management, project completion and client service responsibilities;

Required:

  • 1-2 years of professional experience required

  • Must have a Bachelor’s degree in Business, Economics, a technical major or in a similar field or equivalent experience

  • Must have basic SQL Server skills

  • Must have basic data analysis skills

  • Must have hands on Salesforce experience


Preferred:

  • Experience with HME software a plus

  • Smartsheet or professional services automation tools experience

  • Customer facing work experience.

  • Self-motivated and proactive with a focus on driving results and overcoming obstacles

  • Strong verbal and written communication skills; strong organizational skills

  • Strong project management skills

  • Ability to work in a continually changing, customer-focused environment

  • Able to balance multiple high-priority deliverables

#LI

#LI-YB

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

ID:uDnQdo