Technical Project Coordinator
Peachtree Corners, GA
You could say Brightree by ResMed is a technology company. And that’s true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us—for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.
To learn more about Brightree technology and solutions watch this short video by our CEO: https://www.brightree.com/whychoosebrightree
As a member of the Data Services Team, the Technical Project Coordinator is the primary point-person responsible for communicating and supporting activities associated with internal and external customer facing technical project delivery. This includes leading and supporting the project intake process; project initiation; project planning; project communication and coordination; and project execution including requirements definition, issue resolution, risk assessment, and project closure. They partner with Brightree’s internal teams to ensure efficient delivery of project deliverables, effective quality control, clear communication of expectations to stakeholders, and upward reporting to senior management throughout each project’s lifecycle.
Technical Project Coordinator takes the lead role driving competitive advantage for Brightree in ensuring all projects are prioritized and delivered within scope, timeline and budget. These projects are critical to advancing capabilities supportive of organizational growth, efficiency and customer satisfaction.
Let’s talk about Responsibilities
Responsible for Administrative project tasks and end to end management of these projects
Monitor and manage work intake and completion queues to ensure on-time delivery
Work with business stakeholders on defining individual project scope and objectives, and obtaining business user sign-off on requirements
Directly engage and encourage stakeholders to produce results, and foster a work environment conducive to process improvement
Collaborate with professional services and Sales Enablement and Billing teams
Work independently to open new projects, lead internal projects and manage the closure as well.
Manage multiple project programs from pre-sale opportunity to project implementation and operationalization to maintain efficient project structure and ensure maximum performance.
Let’s talk about Qualifications and Experience
You will work with and provide support to other members of the team in sharing project management, project completion and client service responsibilities;
1-2 years of professional experience required
Must have a Bachelor’s degree in Business, Economics, a technical major or in a similar field or equivalent experience
Must have basic SQL Server skills
Must have basic data analysis skills
Must have hands on Salesforce experience
Experience with HME software a plus
Smartsheet or professional services automation tools experience
Customer facing work experience.
Self-motivated and proactive with a focus on driving results and overcoming obstacles
Strong verbal and written communication skills; strong organizational skills
Strong project management skills
Ability to work in a continually changing, customer-focused environment
Able to balance multiple high-priority deliverables
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!ID:uDnQdo