(USA) Supply Chain System Operator
Prince George, VA
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Schedule...Work Shift Description: 0500-1700 SA SU MO 0LDescripción del turno de trabajo: 0500-1700 S D L 0L
Various schedules may be available and the details will be discussed during the interview process.
What you'll do...
Provide support to internal and external customers by researching data on system and network related issues.
Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues.
Install, monitor, maintain and repair system hardware, software, and peripheral equipment, following design or installation specifications.
Respond to and resolve critical systems issues (e.g., system or hardware down); respond and follow up on urgent customer requests.
Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc. by researching and resolving system-related issues.
Perform daily administrative tasks including pass down reports, billing, user access coding, filing, etc.
Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
Troubleshoot all system and user issues (hardware and software); report issues and status to manager, leader, or customer throughout the troubleshooting process.
Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Associate's Degree in an information systems related field (for example, computer science, management information systems) OR 6 months experience as a Walmart Supply Chain associate AND 6 months experience in maintaining computer applications (for example, networking, troubleshooting, email, spreadsheets, word processing) OR 1 year's experience in an information systems related field (for example, computer science, management information systems)
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Microsoft Office, Troubleshooting, Walmart Logistics Systems